Help for Assignmenthave created a fully transparent refund policy as we believe that honesty is the best policy. Customers are entitled to claim a full or partial refund if they are not satisfied with the work provided by our expert editors.
Customers can request a refund within 7 days after the order delivery under following situations only:
- If the customer requested the first revision on the paper which came to be not satisfactory than he is entitled to request a 50% refund of the amount paid for the order.
- If the customer requested Second revision on the paper and he is still not satisfied with the delivered product than he is entitled to request a 30% of the amount paid for the order.
- If the customer requested Third revision on the paper and still find’s the delivered product to be not satisfactory than he is entitled to request a 15% of the amount paid for the order.
Note: Customer would be required to provide valid reason and explanation for requesting a refund and also proof of dissatisfaction.
Help for Assignment will provide 100% refund incase delivered order by editor was plagiarized. (Proof of plagiarism will be required)
Help for Assignmentevaluate each refund requests carefully as there are usually unique reasons as to why a refund request is made by the customers. Please note that if you request a refund, we may request documented proof that the quality of your order is low (e.g., scan copy of your instructor’s feedback, plagiarism report, etc.). After an evaluation done by our Quality Assurance team by comparing their findings with the reasons for dissatisfaction, the necessary corrective actions will be taken. Any refund request must be made within the Refund Period.
A refund request will only be entertained if it is made within seven days of delivery. Once the Refund Period elapses, Help for Assignment will not refund any amounts paid. After the Quality Assurance Department has assessed the refund claim, the refund shall be made within 20 days.
All refunds are made at the discretion of Help for Assignment.